Customers’ perception towards cashless transaction in post demonetization period: A case study of Sambalpur district

Abstract

Cashless transaction is a part of cashless economy. The main motto of cashless transaction in India is to minimize the usage of physical currency notes circulation in the economy and promotes towards formal economy with the help of increasing the usage of cards payments and digital means. In India largest proportion of transactions are done in cash so that many problems create not only in our economy but also in the society such as increase black money, corruptions, terrorist funding, fake currency notes circulation in the economy and illegal activities etc. The major benefits of digital transactions are to save environment, save time, save life, reduce corruption, black money & terrorist funding etc. To achieve global benchmark and compete with others develop nation, digital economy is one of the vital factors. Demonetization is one of the medium to increase cashless transactions in India because to create a suitable environment in a country towards digital economy. This study will help to analyze those people who accepting cashless transactions during demonetization period, they have been continuing the usage of cashless transactions or not till now and after post demonetization how much percentage new users use cashless transaction and analyze what is the present status of digital economy in India. The data will be collect for this study from primary source such as use of questionnaire. The methodology adopted for the study such as descriptive as well as analytical in nature e.g. paired t test & chi-square test.